Effective Date: 01/01/2025

At DesiHaul.com, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our  store.

1. Information We Collect

We collect two types of information from you:

  • Personal Information: When you make a purchase or register on our site, we collect your name, email address, phone number, billing address, shipping address, and payment information (such as credit card details) to complete your order and process transactions.

  • Device Information: We automatically collect data about your device and how you interact with our site, including your IP address, browser type, time zone, and cookies placed on your device. This helps us understand how you use our site, track products you view, and improve your shopping experience.

2. How We Use Your Information

  • Order Information: We use your order details to process and fulfill your purchase. This includes verifying payment, arranging shipping, sending you order updates, and providing customer support.

  • Device Information: We use this data to improve our website, analyze customer behavior, and prevent fraud. This helps us personalize your shopping experience and ensure the website works efficiently.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our site, including:

  • Cookies: Small data files placed on your device to remember your preferences and track activity on our site.
  • Web Beacons and Pixels: These are used to monitor how users interact with our site and help us improve the user experience.

You can manage your cookie preferences by adjusting your browser settings. However, disabling cookies may affect your ability to use certain features on our site.

4. Sharing Your Information

We may share your personal information with trusted third parties to help us operate our store and provide services. These include:

  • Payment Processors: We use secure payment gateways like Stripe and PayPal to process your payments.
  • Shipping Providers: We share your shipping details with couriers to ensure timely delivery of your products.
  • Service Providers: We may use third-party tools like Google Analytics to analyze site usage and improve our marketing.

We will never sell your personal information to third parties. However, we may share information to comply with the law or protect our rights.

5. Targeted Advertising

We may use your information for personalized marketing and advertising. This helps us show you relevant products and offers. You can opt-out of targeted advertising by using the following links:

  • Facebook Ads: [Link]
  • Google Ads: [Link]

6. Your Rights

If you are a European resident, you have the right to:

  • Access: You can request a copy of the personal information we hold about you.
  • Correct or Update: You can ask us to update any inaccurate or incomplete information.
  • Delete: You can request to delete your personal information, subject to certain legal restrictions.

To exercise these rights, please contact us at admin@desihaul.com.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including any legal, accounting, or reporting requirements.

8. Security of Your Information

We implement security measures to protect your personal information from unauthorized access, alteration, or destruction. However, no method of internet transmission or electronic storage is 100% secure.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other operational reasons. Any updates will be posted on this page, with the “Effective Date” updated accordingly.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, or if you would like to exercise your rights, please contact us at:

Email: support@desihaul.com
Mail: DesiHaul, [Insert Address]